Shipping policy
Last updated: September 25, 2026
Beemforest primarily serves customers in the United States. Personalized runner rugs are prepared for each order and require production time before shipment.
Order processing
Most orders are processed within 3–7 business days after payment and all required personalization details are received. Business days exclude weekends and public holidays. Peak seasons or questions about submitted details may require additional time.
Estimated delivery
After dispatch, delivery to most United States addresses typically takes 7–20 business days. These timeframes are estimates, not guarantees. Carrier delays, weather, holidays, customs processing, or an incomplete address may affect delivery.
Shipping charges and tracking
Available shipping methods and charges appear at checkout before payment. When tracking is available, it is sent to the checkout email and may take several business days to show its first carrier scan.
Address changes
Review the shipping address carefully before ordering. Email us promptly if a correction is needed. Once production or shipment begins, a change or redirect may not be possible.
Delayed, lost, or damaged packages
Email info@beemforest.com with the order number and relevant photos if a package is delayed for an extended period, arrives damaged, or appears lost. We will review the available carrier information and help determine the appropriate next step.
Business information
Jiangxi Mengbi Technology Co., Ltd.
Rooms 0425, 0427 and 0428, Unit 101 (Floors 1–16), Hotel No. 1, Nanchang Haowei Commercial City, No. 1155 Fusheng Road, Xihu District, Nanchang, Jiangxi, China
Email: info@beemforest.com